A recent study in the African Journal of Library, Archives & Information Science investigated the use of ICTs by 1001 mothers in Nigeria to access maternal and child health information from health workers.
While the largest percentage of the mothers (45%) utilized ICTs for appointment reminders and 39% searched for information on mental health/emotional changes during pregnancy, 34% of respondents accessed family planning information. This beat out such timely subjects as medication in pregnancy, breast feeding and nutrition during pregnancy.
The study, which piggybacked on existing eHealth projects throughout Nigeria, then tried to assess what actions the mothers took after using the ICTs for information gathering. Researchers found 83% of mothers visited their registered clinic for health care.
Bottom line: it seems that these patients are hunting for information on their own.
A mother in Gombe State is reported as saying:
A mother in Imo state:
Here’s the citation for that study: Obasola, Oluwaseun I., and Iyabo M. Mabawonku. "Women's Use of Information and Communication Technology in Accessing Maternal and Child Health Information in Nigeria." African Journal of Library, Archives & Information Science 27.1 (2017).